Exchanges & Returns

If you wish to exchange or return a product due to any reason, please carefully read the information below before heading to our contact page and lodging an exchange or return.

To be eligible for an exchange or return, it must be lodged within 30 days of your order date. Shipment of the goods back to our address will be paid by the customer. Our team will inspect the item(s) upon arrival for any damage to the products, where we will either approve or reject the exchange/return request. In the case of denial, the item(s) will be sent back to the customer (free of charge). If approved, we will organise a refund or exchange. In the case of exchange, postage back to the customer is free of charge.